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About the handling of personal information protectionhome＞About the handling of personal information protection

Personal information protection basic policy

We establish personal information protection basic policy as follows that we recognize importance of personal right profit and deal with personal information (note 1) appropriately and plan common knowledge thorough to officer, employee and act for protection of appropriate personal information.
  1. We observe laws and ordinances about personal information, other social models and our personal information protection management official regulations and others rules.
  2. We manage personal information appropriately and we wear unauthorized access, leak, loss again and carry out safety management measures for risk of loss.
  3. It deals with personal information appropriately as follows.
    • (1) Identification of use purpose, notice, publication

      We identify use purpose of personal information as possible concretely. We notify the person after the acquisition immediately or publish whether you announce use purpose on the personal information acquisition beforehand.

    • (2) The acquisition, the handling

      We acquire personal information by appropriate means and handle within the use purpose that we identified. But we perform identity verification when we receive offer of personal number. In addition, we cancel personal number (note 2) immediately or delete when it does not need the use.

    • (3) Offer to third party

      We do not offer personal data (note 3) to third party without agreement of the person except cases such as business consignments. But we do not offer personal number to third party unless we fix for laws and ordinances.

    • (4) Correspondence to notice, disclosure request

      If there is proposal from the person, as a general rule, about possession personal data (note 4), we cope without delay for notice of use purpose, request of disclosure, correction, addition and deletion, suspension, removal, third party offer stop of data.

  4. We inspect approach of personal information protection regularly and plan improvement.
  5. After caused investigation, we take immediate corrective action on solving the problem by oneself when serious complaints occur, and top management plans prevention of recurrence and performs quick and correct information disclosure. In addition, we also maintain the system corresponding to quickness for complaint for the handling of personal information appropriately.
Note 1: Information that can distinguish living authorized individual Note 2: “Law about the use of number to distinguish authorized individual in administrative procedure” Personal number (so-called my number) prescribed in (2013 law 27th) is called Note 3: Personal information to constitute “personal information databases” which were constructed systematically to search personal information Note 4: Personal data having authority that we perform disclosure, addition and exclusion correction, suspension

Use purpose, third party offer of personal information

  1. We shall use personal information about operation that is main by transformer-related apparatus, development, design and fabrication, sale of electricity water heater, electronics technology application apparatus as far as it is necessary for the achievement for purpose of next kakugo.
    • a.Observance of a contract of contract that we concluded with visitor between us
    • b.Business talk with visitor, communication for meeting
    • c.Offer of after-sale service of product

      ※Please note that reserve or copy of warranty which had visitor fill out may use mention contents for service activity in term of a guarantee and the later safe check activity.

    • d.Entertainments holding, sending of guidance of new product
    • e.Offer of various membership system services
    • f.Correspondence to various inquiries
    • g.Analysis to improve product and service based on questionnaire
    • h.Offer of personal information to the group companies when we accomplish operation in cooperation with our group companies concerned
  2. We do not offer personal information of visitor to third party without being visitor, and obtaining consent in front beforehand. But it is excluded in any of next kakugo.
    • a.When it is based on laws and ordinances
    • b.When it is necessary for protection of human life, body or property, and it is difficult to obtain visitor’s consent
    • c.When it is necessary for promotion of sanitary improvement or healthy upbringing of child in particular, and it is difficult to obtain visitor’s consent
    • d.When it is necessary to cooperate for person who received engine of country or local public entity or the trust accomplishing office work to establish of laws and ordinances and might affect accomplishment of the office work concerned by obtaining visitor’s consent
    • e.When we entrust with the handling of personal information as far as it is necessary for the achievement of use purpose
    • f.When, with the succession of business by merger or other reasons, we offer personal information
  3. We may provide in personal information of visitors such as the name to be necessary when we perform operation in cooperation with our group companies and the workplace and home address, phone number, FAX number, e-mail address in the group companies concerned. In this case we offer personal information of visitor in paper medium or electronic medium. In addition, visitor can request from us to stop offer of personal information to our group companies.
  4. We may perform record (including recording) of call contents to reply exactly when visitor contacts us on the telephone.

Request to visitor

  1. Most of service that we provide are available without needing personal information of visitor. But please note that there is service that we cannot offer when visitor cannot offer personal information to us.
  2. About safe securing of personal information in website except us where are linked to from our website, please note that you cannot take responsibility in us.
  3. When visitor is our website, and personal information is input, it becomes premise to have you agree to “about this handling of personal information protection”. When you cannot agree to “about this handling of personal information protection”, you may not use service (you include correspondence to inquiries.) that we provide.